Terms of Service

Last Updated: January 31, 2026

SECTION I. AGREEMENT TO BE BOUND BY CONTRACT TERMS

Please read these Terms of Service (“Terms”) thoroughly. By downloading, accessing or using Restaurant Connection of Santa Barbara, Inc.’s website or other products or services (collectively, the “Services”), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services you agree to be bound by these Terms. Your access to and use of the Services are conditioned on you accepting and complying with the Terms. Restaurant Connection of Santa Barbara, Inc. (“RC”, “We” or “Us”) may change or modify these Terms at any time and in our sole discretion. By continuing to use the Services you confirm your acceptance of the revised Terms. You further confirm that you are 21 years of age or older and will provide government issued photo identification and the physical credit card used for alcoholic beverage purchases upon delivery.

SECTION II. ACCESS TO RC’S SERVICES

RC grants you a non-transferable, non-exclusive limited license to access and make personal use of the Services and the App, subject to these Terms. The License allows you to use the Services for your personal, non-commercial use. Any unauthorized use, duplication, or distribution terminates the License granted by RC.

SECTION III. FULFILLMENT AND THIRD-PARTY COURIERS

RC provides a logistics and coordination platform. You acknowledge and agree that RC may utilize third-party logistics providers, including but not limited to Uber Direct and DoorDash Drive (collectively, “Third-Party Couriers”), to fulfill delivery requests. Third-Party Couriers are independent contractors and are not employees, agents, or representatives of RC. RC shall not be liable for the acts, omissions, errors, or negligence of any Third-Party Courier, including but not limited to traffic delays, property damage, or the professional conduct of the courier.

SECTION IV. PROCESSING AND DELIVERY OF ALCOHOLIC BEVERAGES

RC provides an ordering service for licensed Retailers. RC does not hold a license to sell alcohol, nor is it a licensed retailer. Neither RC, nor any officer, director, employee, or agent of RC shall be liable for claims relating to the purchase, sale, delivery and/or consumption of alcoholic beverages. If a Third-Party Courier is unable to complete delivery because you are underage, lack ID, or are visibly intoxicated, you are subject to a non-refundable $20 re-stocking fee. Title to and ownership of all alcoholic beverages passes from seller to buyer in California.

SECTION V. PRICING, FEES, AND GRATUITIES

In compliance with California’s 2026 Price Transparency requirements, all costs are itemized as follows: (1) Food Total: The purchase price of products as set by the Retailer; (2) Service Fee (3.5%): This mandatory fee is retained by RC to cover platform maintenance and third-party dispatch costs and is NOT a gratuity; (3) Delivery Fee: A mandatory fee for logistics services; (4) Driver Gratuity (Tip): Any amount designated as a “Tip” is the sole property of the person performing the delivery. RC guarantees that 100% of the Driver Gratuity is passed through to the Third-Party Courier per California Labor Code Section 351.

SECTION VI. REFUNDS AND ORDER DISCREPANCIES

RC utilizes a pre-authorization and batch-settlement payment process. Pursuant to California AB 578 (2026), the following protections apply: (a) Same-Day Order Modifications: If an order is incomplete or an item is missing, you may contact RC on the same calendar day of delivery to modify the total to reflect only items delivered prior to batch-settlement; (b) Post-Settlement Refunds: If an issue is reported after the calendar day of delivery, RC will provide a refund for the missing items to your original method of payment; (c) Full Refunds: A full refund will only be issued if the entire order is not delivered or if the delivery is completely incorrect and cannot be rectified; (d) Natural Person Support: You have the right to be promptly connected to a live customer service representative during active delivery hours.

SECTION VII. INDEMNIFICATION

You agree to indemnify and hold harmless RC and its officers, directors, employees, and agents from any losses, claims, and expenses (including attorneys' fees) arising out of your misuse of the Services or violation of these Terms or applicable laws.

SECTION VIII. LIMITATION OF LIABILITY

IN NO EVENT SHALL RC’S AGGREGATE LIABILITY EXCEED THE FEES ACTUALLY PAID BY YOU TO RC IN THE THREE (3) MONTH PERIOD PRECEDING THE CLAIM OR $100, WHICHEVER IS LESS. THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND.

SECTION IX. CONTACT INFORMATION

Restaurant Connection of Santa Barbara, Inc.
928 Carpinteria St, #6, Santa Barbara, CA 93103.
Email: info@restaurantconnectionsb.com. Tel: +1 (805) 687-9753.